Achieving Higher Business Performance Through AI and Automated Business Processes


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Categories : Technology

Achieving high-performance in the workplace is difficult, which is why more and more leaders are turning to technology. Artificial intelligence has already revolutionized many industries, so it’s no surprise that businesses are now embracing it. 

 

There are several AI systems applications in the workplace, but most focus on automation. With AI controlling routine tasks such as scheduling meetings or making deliveries, employees can focus on things that require creativity and innovation.

 

But there’s also an opportunity to use this technology to introduce new efficiencies into your workflow and business processes. 

 

This post discusses how businesses are embracing artificial intelligence to power their processes. 

 

The Synergy of Software and Processes

 

It has taken decades for modern AI to become a successful technology. AI processes are slowly dominating the business industry, taking a massive share in every business aspect. We all interact with AI daily within our business undertakings.

 

As the AI processes increase, they are slowly becoming vital to any business that needs to maintain an edge over the others.

 

Source

 

One of the AI-based algorithms that have proven their importance in the business market is BPMaaS. BPMaas packages design, analyze, and implement AI processes in a cloud-based computer system to help businesses in crucial decision-making processes using their analytics results.

 

That has resulted in the deployment of cloud-based BPM and BPMaaS into businesses that want to use real-time intelligence to flourish.

 

BPM Performance Over Time 

 

Business Process Management involves integrating AI to standardize and improve the business field or an organization’s processes. Businesses that managed to maintain a competitive edge have majorly relied on AI algorithms to eliminate human error in their processes and improve their systems’ efficiency and compliance. In the 21st century, businesses have managed to benefit from AI-based BPM processes in the following ways:

 

  • Achieving a better-organized network

  • Achieving organizational effectiveness

  • Market-driven growth

  • Maintaining a competitive edge.


As a result of the achievements associated with integrating AI and business automated processes, BPM has seen a rise in its use in different business environments in the recent past, as shown in the statistics below.

 

  • The use of BPM, AI, and Machine Learning is on constant growth and is estimated to be escalating at 19.7% annually.

  • The AI market is expected to grow at a rate of 62.9% CAGR, and is projected to be worth around $16.06 billion by 2022

  • According to a research conducted by the Boston Consulting Group and MIT, 84% of analysts and executives propose that AI will help them maintain a competitive edge above the rest.

 

For an exclusive report on the BPM and AI integration in business organizations, check out these stats made by Frevvo.

 

The marriage of AI and business processes is evident from the increasing use of BPMSaaS, a term we explore in our next section. 

 

Business Process Management as a Service (BPMaaS)

 

BPMaaS is an AI-powered internet-based cloud service that optimizes a business and increases its profitability through process design, process engines, and process analytics. It is used to stimulate, automate, and supervise business processes. 

 

Source

 

BPMaaS system comprises data on the business, IT resources, and AI processes that rely on the cloud’s data to create an intelligent system.

 

Organizations that implement BPMaas services in their business experience many benefits, some of which are listed below: 

 

  • Enhancing mobility: BPMaaS processes have wiped out the conventional idea that people had to meet to make business-centered decisions. Using BPMaaS, employees and stakeholders can work together from remote locations with AI cloud-backed data. That brings along the ease of decision-making and collaboration, and convenience during the process of development.

 

  • Flexibility: Unlike the former less-developed business programs, which always took a reasonable amount of time to perform changes, BPMaaS processes facilitate flexibility and agility through their simplified AI design. This feature comes in handy when the changes in question are frequent and unpredictable.

 

  • Cost-effectiveness: BPMaaS services have had the upper hand at supporting small and medium-sized companies as they find a better value in the system for purposes of withholding their data security and compliance. Moreover, organizations can choose what processes to be handled on the cloud to determine the most cost-effective approach to deploy.

 

  • Democracy: BPMaaS is a scalable and open AI service, meaning that anyone can take advantage of its simplicity to make good use of it.

 

  • Updates: Like any other AI cloud-based platform, BPMaaS constantly updates its data and services. This gives a business the advantage to work with current data, and up-to-date security features as their data always remain relevant even when their processes evolve.

Imagine you are a transportation company, there are multiple uses of this technology in your day to day processes and it might provide more benefits than you imagine. You can automate freight updates, provide better collaboration amongst different stakeholders, and have real time information about where your fright has reached. With an efficient BPMaaS model, the opportunities are endless. 

Growth and demand in the industry

 

Businesses are constantly evolving in structure, scale, and complexity. A few years ago, BPM was only accessible and usable to the top-flight businesses as it was expensive and not profit-oriented to the small businesses. Recently, BPM has been much affordable to all businesses, and it has grown far much in terms of feasibility and relevance. 

 

BPM has become one crucial business transformation process that all businesses need in this digital transformation era.

 

Takeaway

 

The BPM software evolves into a more intelligent and independent service as time goes. Any business that incorporates the BPM software into its operations will soon increase its operational efficiency and improve customer service to deliver better outcomes.

 

Has your business started making use of AI to revolutionize your processes? Let us know your experience in the comments below! 

 

If you’re planning to power your organization’s processes with advanced AI, let Zabda be your trusted technology solutions partner. Reach out to us today!

 

References

The State of Business Process Management 201

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